A blend of high quality green tea with sweet cherry flavoring & subtle rose hints give the tea a wonderful character.
Luxury Ingredients: Green tea, Rose petals, Natural flavors (Organic Compliant)
Small Batch Blended and Packed in: Canada
Tea(s) From: India / China / Egypt
Region(s): Nilgiri / Hunan / Nile Delta + Fayoum
Antioxidant Level: High
Caffeine Content: Low
Shelf Life: 4 Years
MiTeava, Inc. will utilize the lowest price shipping carrier. We are not responsible for delay or damage to parcel. Though MiTeava does offer a full money back guarantee if product is damaged. Bag holding tea is punctured and/or open.
FREE SHIPPING to United States ONLY!
No minimum order necessary to receive shipping.
All orders ship within 3-5 business days or 5-8 business days during promotions and holidays. Depending on stock level of product. There is a 3-5 day delay should product require restocking. In which case, a special request to fulfillment facility will be made with fresh tea being packaged and shipped.
Customers will be notified via email regarding delay.
Order Changes
We apologize that changes to your order may not be possible. We will update a shipping address or cancel an order if we can, we are sorry that we are not able to add, remove, or swap items in any order. Customers are responsible for the return shipping of unwanted items. As soon as an order enters our dispatch process changes of any kind are not possible.
Dispatch
The first stage of our dispatch process is order fulfillment. When your order has been Fulfilled it indicates that we have printed your shipping label and packing slip, and are processing the order through the warehouse.
After fulfillment your order is Pending Pickup by the carrier. We will email you the tracking number close to the estimated pickup date. Your tracking number will show a pending status until the carrier scans the order through their nearest shipping hub.
Please do not be alarmed if USPS indicates an emergency delay while the package is in the Pending Pickup stage. USPS has changed the language on their website and it does not indicate that we have any problems at the warehouse.
Order tracking
Once your order ships, a tracking number will be created. Please provide an accurate email address if you would like to track your order. Creating an account, though not required, will facilitate the ability to track the package. First time orders over $150 will require a signature upon delivery.
Increased Transit Time
We appreciate your patience as all of our carriers are working through increased package volume along with staffing shortages. Transit time has increased, and long delays without an updated tracking scan are normal as more transportation options like rail and air freight are utilized by our carriers; they are unable to scan packages at every stop along the way to you. We allow 14 days of transit time before a package is considered lost and eligible for replacement in the event that it has stopped scanning.
Undeliverable Packages
If your package is returned to our company because the address was entered incorrectly or the package was unclaimed, we will gladly reship the package. There will be a $8.99 reshipment fee.
If the package is refused by the recipient there will be a $6.00 restocking fee subtracted from the refund amount.
Military Address
All packages shipped to military addresses are shipped via the US Postal Service.
